Open the main menu, select the correct company, then open Billing and its invoice or history section. Users with billing permission can view the invoice number, issue date, amount, currency, and payment status and download the available accounting document.
Verify the company and date range if an invoice is missing. A card receipt, pending order, credit note, and final invoice are different documents and may become available at different stages. The billing email recipient can receive copies without having a Nonli login, while ordinary product users may not see this section.
For a missing or incorrect document, send support the company name, invoice number if known, billing period, amount and visible status. Share the minimum necessary accounting information and never include a full card number, security code, bank password, or unrelated invoices.