Frequently Asked Questions
Find answers to common questions about Nonli.
How can I see my consumption?
Open the main menu and choose Billing or Consumption for the current company. The page shows the counters available to your subscription, such as connected resources, activations, publishing or feature usage, together with the corresponding allowance when applicable.
How can I update my billing address?
A company administrator can update the invoice address from Billing and the billing-information section.
How can I update my billing email?
Open Billing , then the billing-information section, and replace the recipient with a monitored company mailbox.
How can I update my payment method?
A billing administrator can update the payment method from Billing and the plan or payment section.
How to add or remove packs?
When you want to add volumes to your plan in Nonli, go to: Billing -- Manage my plan -- Add packs.
Where can I enter a coupon code?
A coupon code is entered during the applicable Billing checkout or plan-change flow, before the order is confirmed.
Where can I find my invoices?
Open the main menu, select the correct company, then open Billing and its invoice or history section.